Given the significance of the upcoming Presidential Election, the Nigerian Communications Commission (NCC) has designated its Consumer Toll-Free Number 622 as the 2023 Presidential Election Incident Hotline, allowing voters and members of the general public across Nigeria to report any issues that may affect them or others during the elections on February 25.
This step is intended to support the Independent National Electoral Commission (INEC) in its patriotic commitment to conducting free and fair elections in Nigeria.
According to a notice signed by Prof. Umar Danbatta, Executive Vice Chairman of the NCC, the toll-free number 622 is the second-level complaints center through which consumers of telecommunications services are allowed to call directly to the Commission to resolve issues concerning their telecommunications services, which the service providers are unable to do.
However, NCC said in consideration of the critical nature of this election and to alleviate emergent issues that may arise at the voting centres, or any parts of Nigeria thereof, it (commission) has considered it expedient to dedicate the toll-free number 622 to accommodate all types of complaints on Election Day.
The commission said this is with a view to resolving such issues by contacting and conveying such to relevant agencies, authorities, or organisations for timely resolution.
The telecoms regulator said the 622 Election Incident Monitoring Centre would be manned by top management officials of the NCC. It added that the hotline is open to the public from 8.00 a.m. to 6.00 p.m. during the Presidential and National Assembly elections.
NCC urged members of the public invited to take advantage of the Election Incident Monitoring Centre Hotline, 622.